Advantages of booking stays with GHT PASS
To enjoy GHT when you decide or to make a present to someone you love giving the GHT PASS.
Valid for 2 years from the date of purchase.
This amount can be deducted from any reservation made after 2 weeks from the date of purchase of the GHT PASS, on our website or through the call center.
Non-refundable.
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What is the GHT PASS?
If you are not sure of your holiday dates, but you would like to make a booking with us taking advantage of the best promotions, you can buy a GHT PASS for the value you consider and we will give you an additional percentage so that you can enjoy it when you decide.
Has the GHT PASS a minimum and/or a maximum amount of purchase?
Yes, the minimum amount of purchase is €150
Between €150 and €2.499, we add 5%
From €2.500 up to €20.000, we add 7.5% (for higher amounts you should contact the Call Center).
*Non-refundable
Where can I buy the GHT PASS?
In this section of our website (GHT PASS) or from your GHT CLUB account, you can click on "Buy me a GHT PASS". You can also call our Call Center (0034937691234).
You can make the purchase of the GHT PASS with your card or through Bizum.
Each GHT PASS is personal and non-transferable and may only be used for a reservation made in the same name of the person who bought it or the person to whom it was given away during the purchase.
Can I give the GHT PASS as a gift?
Yes, we offer you the option of buying a GHT PASS to give it to a family member or friend. In this section of our website (GHT PASS) or from your GHT CLUB account, you can click on "Give away a GHT PASS". You can also call our Call Center (0034937691234).
Each GHT PASS is personal and non-transferable and may only be used for a reservation made in the same name of the person who bought it or the person to whom it was given away during the purchase.
When can I use it and for what period of time?
The GHT PASS can be used in any booking made after 15 days from the date of purchase (not valid for bookings made previously).
It is valid for two years from the date of purchase.
Once I have bought the GHT PASS, where can I use it to make my booking?
In this section of our website (GHT PASS), you can click on "Exchange a code for a stay". You can also do it from your GHT CLUB account. Before finalizing your booking, a message will appear and you must confirm that you want to use your GHT PASS now. You can also call our Call Center (0034937691234).
If the booking I want to make is cheaper than the value of my GHT PASS, is the remaining amount saved?
If the total amount of the booking is cheaper than the value of the GHT PASS, the amount you haven’t used will be saved to be used in another booking within the validity period of the GHT PASS, using the same code.
If the booking I want to make is more expensive than the value of my GHT PASS, how do I pay the rest?
If the total amount of the booking is more expensive than the value of the GHT PASS, the pending amount will be paid upon arrival at the hotel.
Can I make a booking with the GHT PASS and benefit from other promotions at the same time?
The GHT PASS is compatible with the most of our promotions and offers, as well as with the discounts for the GHT CLUB members, but it is not compatible with promotional codes.
On the other hand, bookings made with GHT PASS will not accumulate GHT CLUB points.
If I make a booking with my GHT PASS and later I need to cancel it, how do I get the money back?
If you cancel the booking that you have made with your GHT PASS and its validity period has not expired, the amount corresponding to the GHT PASS will be saved to use it in another booking (also during the validity period), using the same code.
Can I cancel the GHT PASS?
The GHT PASS cannot be canceled and the amount will not be refunded. It can only be exchanged for a reservation made solely and exclusively on the GHT hotels website, for a maximum period of 2 years from the time of purchase. Under no circumstances will the amount paid for the purchase of the GHT PASS be refunded.
It is possible to make a booking with a different name than the one on the GHT PASS?
Each GHT PASS is personal and non-transferable and may only be used for a reservation made in the same name of the person who bought it or the person to whom it was given away during the purchase.
If I already have a GHT PASS, can I add a new amount to it?
No, you cannot add a new amount. In that case, you should buy another GHT PASS.
