GHT Hotels FAQ

Consult your doubts!

With the Web rate - Flexible and the Web rate - Flexible - GHT CLUB members price:

· You can cancel or modify your booking until 48 hours before the check-in date at no cost. Card details will be requested during the purchase process only to validate it. If this validation cannot be made, the hotel reserves the right to cancel the booking.

· If the booking is cancelled on the same day of arrival, 50% of the total amount will be charged.

· If you do not show up at the hotel or cancel the booking on the same day of arrival, 100% of the total amount will be charged.

With the Offer rate and the Offer rate - GHT CLUB members price:

· 40% of the booking will be charged at the time of purchase.

If this charge cannot be made, the hotel reserves the right to cancel the booking.

· You can modify or cancel your booking until 8 days before the check-in date at no cost.

· If the booking is canceled within the free period, it is possible to request an exchangeable code, worth the amount paid, or a refund. The code, which will be valid for 2 years from the date of cancellation, may be used for any booking, except if it is a booking for the same dates, the same hotel and the same number of people as the original booking (the price and conditions of the new booking will be those in force at the time of formalizing it).

· If the booking is canceled outside the free period, the amount charged is not returned, nor saved, nor converted into an exchangeable code.

· If you do not show up at the hotel or cancel the booking on the same day of arrival, 100% of the total amount will be charged.

With the Long Stay Rate and the Long Stay Rate - GHT CLUB members price:

· 30% of the booking will be charged at the time of purchase.

If this charge cannot be made, the hotel reserves the right to cancel the booking.

· You can modify or cancel your booking until 15 days before the check-in date at no cost.

· If the booking is canceled within the free period, it is possible to request an exchangeable code, worth the amount paid, or a refund. The code, which will be valid for 2 years from the date of cancellation, may be used for any booking, except if it is a booking for the same dates, the same hotel and the same number of people as the original booking (the price and conditions of the new booking will be those in force at the time of formalizing it).

· If the booking is canceled outside the free period, the amount charged is not returned, nor saved, nor converted into an exchangeable code.

· If you do not show up at the hotel or cancel the booking on the same day of arrival, 100% of the total amount will be charged.

With the Promo Rate and the Promo Rate - GHT CLUB members price

· The Promo Rate require an advance payment of the 100% of the total amount at the same moment of purchase.

If this charge cannot be made, the hotel reserves the right to cancel the booking.

· With the PROMO Rate it is not possible to modify or cancel the booking.

· The amount charged will be not returned, nor saved, nor converted into an exchangeable code.

The GHT CLUB price rates are exclusive for the members of the GHT CLUB. If you choose one of these rates and you aren't yet a member, you will be registered automatically as a member of the GHT Club and you can benefit from the best price and many other advantages.

In the event that the client decides to leave the hotel before the scheduled departure date, the establishment will make a refund of the 50% of the total of the services not provided, as long as the client claims it before leaving the hotel.

You can cancel your booking from "My booking" section, located in the upper right corner of our web page. It will be necessary to enter the email address that was provided when making the booking and the password provided in the confirmation email that you received at the time of making the booking.

If you are a GHT CLUB member, you can also cancel it from your account.

You can also request the cancellation by contacting the Call Center by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website), or contacting with the hotel, by phone or e-mail. 

You can modify your booking from “My booking" section, located in the upper right corner of our web page. It will be necessary to enter the email address that was provided when making the booking and the password provided in the confirmation email that you received at the time of making the booking.

If you are a GHT CLUB member, you can also modify it from your account.

Any data (dates, number of people and rooms, extras, etc.) may be modified, except for the hotel. If by mistake you have selected another hotel when making the booking, you will need to contact the Call Center by telephone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).

Changes may be subject to the availability of the establishment.

In this case, you must contact the Call Center by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).

The tourist tax (0,60€+VAT per person/day in 3-star hotels and 1,2€+VAT per person/day in 4-star hotels) is not included in the booking price. This fee does not apply to people up to 16 years old, and it is only applicable to the first seven days of stay. Payable upon arrival at the hotel. 

In this case, you can choose this option in the email you will receive with the payment calendar or you can contact the Call Center by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).

At the time of making the booking, we will ask you for the number of your credit or debit card (VISA, VISA ELECTRON or MASTER CARD) to make the corresponding payment or payments that are associated with the rate you have chosen (If you choose a rate with direct payment at the hotel, we will also ask you for this information, in order to validate the card). If the payment or some of the payments should be made at the time of booking, you will also have the option of doing it through Bizum. If you prefer to make these payments by bank transfer, you can do so by contacting our Call Center by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website), but, in the latter case, the booking will not be confirmed until the deposit is received.

If you wish to make an additional payment, apart from those associated with your rate, you can also do it by contacting the Call Center.

Once in the hotel, you can pay in cash (maximum 1000€) or with credit or debit card (VISA, VISA ELECTRON or MASTER CARD).

Any gift box (Smartbox, Wonderbox, CofreVip, etc.) will be accepted as payment of a booking made via the GHT website.

Most gift boxes need to be managed from the gift web site, but in some cases (such as Wonderbox), you will need to contact the hotel directly to check availability, providing all the gift box information, if the booking can be made.

If you share on the social media that you have booked at a GHT hotel (through the link provided at the end of the booking), you will receive a coupon in your email and, once you are at the hotel, we will exchange that coupon for a pre-paid card of 5€ to use at the bar or restaurant.

The discounts for Early Booking or Long Stay are already applied in the "Offer" and "Long Stay" rates respectively. When doing the search on our website, you will be able to see the discount percentage applied next to each price.

On the other hand, the discount for children is automatically applied when searching on our website, provided that the conditions specified in the corresponding section of our offers section are met.

The only discounts that must be applied manually are those associated with a promotional code (see questions 12 and 14).

The code must be entered in the search engine of our website, at the time you select the hotel, the dates and the number of rooms and people.

To use the 5€ discount voucher offered at the hotel during your last stay, you must enter the promo code that appears on this voucher at the time of the search on our website.

If you are a large family, and you have an official document or title that certifies you as a large family, we offer you an additional 10% discount*. To apply the discount, you must enter the corresponding promotional code in the booking search engine on our website, which you can request at info@ghthotels.com.

The conditions ** to apply this discount are:

• Reservations for document holders, always in the case of family travel (not applicable if only one member of the large family is staying at the hotel).
• Rooms occupied by people who are part of the large family
• Reservations for a minimum of 4 people

And remember to bring the original and valid document to the hotel (without the original and in full force document, the discount will not be applied to the invoice. Copies will not be accepted under any circumstances).

_{* Promotion can be combined with rates with offers and a 5% discount per member, but cannot be combined with other promotions.}

_{** If during verification, we check that the code has been used for bookings that do not meet these requirements, the discount will be deducted.}

We have rooms or apartments for more than 4 people in the GHT BALMES Hotel, Aparthotel & Splash, in the GHT MARITIM hotel and in the Aparthotel GHT TOSSA PARK. 

On the other hand, we also have the option to book two rooms connected by a door in several of the GHT hotels.

You can check availability by calling the hotel directly or by contacting the Call Center by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).

In this case, you must make two or more separate bookings on the website or call the Call Center (0034937691234) or the hotel to make a single reservation.

For both options, we recommend the GHT PASS. You can check the details of this product in the following link:

https://www.ghthotels.com/en/ght-pass

To be a member of CLUB GHT, you only have to register in our database, through the "CLUB GHT" section of our website (top of the page), by clicking "Please register now". After filling in the form, you will receive an email to complete the registration (it is important that you validate this email. Please, if you do not receive it in your inbox, check the spam folder too).

If you make the registration at the same time you make a booking, selecting the CLUB GHT members rate and, therefore, accepting the privacy policy, you will receive the password to access your GHT CLUB account in the same email with the booking confirmation (remember to check the spam folder if you do not receive it in the main tray).

Advantages of joining the club:

· 8 free points for joining the Club (worth 24€) To be exchanged in a booking of 150€ or higher amount.

· 5% discount on the room price on all reservations

· 1 point (valued at 3€) for every 100€ in bookings, to be exchanged in bookings of 150€ or more.

· advantages in the payment schedule of some of the rates available on our website

· birthday greeting email with gift 

· newsletters detailing offers, package deals and other interesting information (please check the corresponding box to consent)

To access your account, you must enter the "CLUB GHT" section of our website (top of the page), with your email address and the password that you indicated when you made the registration or, in the case of having requested the registration at the time you made the booking, the password that we sent you in the same email with your booking details.

To redeem the points you only have to search for your stay from your GHT CLUB account and, before accepting the booking, click on the option where we inform you of the points you have at that moment and where you accept to use them in that booking (the minimum booking amount to be able to use the points is 150€).

Points do not expire.

You must go to the CLUB GHT section of our website (top of the page) and click on "Have you forgotten your password?". You will receive an e-mail with the instructions to follow to reset it (remember to check the spam folder if you see that you have not received the e-mail in the main tray).

You can request your cancellation by sending an email to lopd@ghthotels.com

You can check in online comfortably from your home, on our website, to speed up and make your arrival faster.

The room will be ready from 3:00 p.m. If you arrive earlier, you can leave your luggage, enjoy our facilities and start doing the check in at reception.

You can check-in 24 hours a day (keep in mind that in the case of the APARTHOTEL GHT TOSSA PARK, if you arrive at night, you must call the bell located at the door of the entrance).

The check-out is until 11:00.

If you do not arrive in time for the first dinner, you must notify the hotel in advance and you will be able to substitute it for another meal (lunch), in case you have half board. There is also the option to request in advance that we prepare a cold dinner for you, for when you arrive at the hotel, by contacting the hotel or the Call Center by phone (0034937691234) or by chat (available on our website).

Whenever the hotel offers full board, you can substitute dinner for lunch, notifying reception and always taking into account the restaurant's schedule.

By default, the full board starts with the first day's dinner and ends with the last day's lunch. If you want to start your stay with lunch and leave with breakfast, you should only mention it at the reception upon arrival, taking into account the restaurant's schedule.

Before arriving at the hotel, you can change your diet, modifying your booking.

Once you are already staying at the hotel, we can only modify your booking to change your diet (both to extend from bed and breakfast to half board or full board, or vice versa) in case you have booked directly with GHT HOTELS. In the case of having booked through another channel (such as Booking, Expedia, on-line agency, agency, etc ...), you can access the buffet of our restaurant whenever you want, paying the corresponding supplement.

Before arriving at the hotel, you can change the room type, modifying your booking, as long as there is availability and taking into account the difference in price.

Once you are at the hotel, you can also ask for the change in reception, whenever there is availability, paying the supplement for the room type.

If you select the option of bed and breakfast or half board, you can add the extra meals you need, at the time of booking on our website and also directly at the hotel.

In the event that you have half board, and if at that time the hotel offers full board, you can substitute dinner for lunch if you ask for it before at reception. On the other hand, if you have full board or half board, you can ask for a picnic, notifying it at reception one day before, before 7:00 p.m.

Drinks are not included in meals, but you can add them to your booking as an extra. You can also book the pre-paid card for drinks of the restaurant and/or bar, which will give you discounts on your drinks. These options are in the list of extras that appears once you have selected your room in our search engine. For the hotels GHT S'AGARÓ MAR, GHT AQUARIUM&SPA and GHT OASIS PARK&SPA, during the summer months, you can book the Pack Prestige and the All Inclusive respectively, which includes many types of drinks and other extras. You can see detailed information on the website of each hotel or asking the Call Center by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).

If you have a food intolerance, you must contact the hotel directly or our Call Center to discuss your case.

If you are celiac, allergic or sensitive to gluten, you can inform us in the comments of your reservation or by contacting us, so that we take it into account and have all the gluten-free products, as well as all the dishes on our special gluten-free menu (with a supplement to be paid at the hotel), in case you prefer that option, instead of the options offered in our buffet.

If you are lactose intolerant, you can also indicate it in the comments of your reservation or by contacting us, so that we take it into account and have products suitable for you.

If you are vegan, you will find different options without any product of animal origin on the island of salads and vegetables in our buffet and, also, if you ask for it upon check-in, you can order other dishes from our menu for vegans*.

_{* With additional cost to be paid at the hotel}

Even if you are not staying at the hotel, you can access the restaurant, paying the price of the buffet, as long as the permitted capacity is not exceeded.

GHT HOTEL AQUARIUM&SPA

7:30-10:00

13:00-15:00

19:30-21:30

GHT BALMES HOTEL, APARTHOTEL&SPLASH

7:30-9:45

12:45-14:45 (check dates)

19:30-21:45

GHT HOTEL COSTA BRAVA&SPA

8:00-10:00

13:00-15:00 (check dates)

19:30-21:30

GHT HOTEL MARITIM

7:30-10:00

12:45-14:30 (check dates)

19:00-21:15

GHT HOTEL MIRATGE (only adults)

7:30-10:30

19:30-21:30

GHT HOTEL NEPTUNO

8:00-10:00

13:00-15:00 (check dates)

20:00-22:00

GHT HOTEL OASIS PARK&SPA

7:30-9:45

13:00-15:00

19:30-21:30

TI BAR: 10:00-23:00

GHT HOTEL OASIS TOSSA&SPA

7:30-10:00

13:00-15:00

19:30-21:30

GHT HOTEL S’AGARÓ MAR

8:00-10:30

13:30-15:00 (check dates)

19:30-22:00

GHT HOTEL SA RIERA

8:00-10:00

13:00-14:45 (check dates)

19:30-21:30

GHT APARTHOTEL TOSSA PARK

8:00-10:00

19:30-21:30 (at the GHT OASIS TOSSA&SPA hotel)

BAR SERVICE: 10:00-18:00 (10:00-20:00 July and August)

GHT HOTEL XALOC

8:00-10:00

19:30-21:30

It must be taken into account that the schedules are indicative and subject to change whenever the hotel management considers it appropriate.

In our buffets we have very complete menus, specially designed to prepare well before sports events and also to recover afterward. In addition, we make an effort to adapt the breakfast schedule, according to the start time of the event, and if necessary, and always upon prior request by the client the day before at the latest, we can also prepare a cold dinner for when it is over and the guest returns to the hotel.

If you think that you may have left something in the hotel, please provide us with this information, by sending an email to callcenter@ghthotels.com or by contacting the hotel directly, so that we can make the necessary checks.

- Hotel where you were staying

- Full name

- Departure date

- Room number (if possible)

- Description of the object

- Contact telephone and/or email

We will contact you as soon as possible.

Our spas are exclusively accessible for guests staying at the hotel.

Children can only access the heated pool. Access to the spa is forbidden for those under 16 years old, with the exception of the GHT MARITIM hotel and the GHT COSTA BRAVA&SPA hotel (where they can access the spa during the children's schedule).

At the GHT COSTA BRAVA&SPA and GHT MARITIM hotels, the spas or wellness areas are free for all customers. On the other hand, the wellness area of ​​the GHT S'AGARÓ MAR hotel is for a fee, and the spas of the GHT AQUARIUM&SPA, the GHT OASIS PARK&SPA and GHT OASIS TOSSA&SPA hotels are free only for those customers who have made their booking through the GHT website, the GHT Call Center or the hotel directly (for other bookings, check access prices directly at the hotel or the Call Center).

Yes, our pools and spas are operational from opening to closing.

Hotels with a heated pool only cover it and/or heat the water when the weather conditions require it, and, the rest of the season, it is maintained as a regular outdoor cold water pool.

For more details, you can consult the description of each hotel on our website or contact the hotel or the Call Center, by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).

GHT HOTEL AQUARIUM&SPA

POOL: 9:00-20:00

SPA: 9:00-20:00

GYM: 9:00-20:00

GHT BALMES HOTEL, APARTHOTEL&SPLASH

SPLASH WATER PLAY AREA AND POOLS: 10:00-20:00

GHT HOTEL COSTA BRAVA&SPA

POOL: 9:00-20:00

SPA: 9:00-19:30 (HORARI INFANTIL: 11:00-15:OO)

GYM: 9:00-20:00

GHT HOTEL MARITIM

POOL: 9:00-20:00

WELLNESS AREA: 8:00-20:00

GYM: 8:00-20:00

GHT HOTEL MIRATGE (only adults)

POOL: 10:00-20:00

GHT HOTEL NEPTUNO

POOL: 9:00-19:30 (BBQ days, until 18:00)

JACUZZI: 9:00-20:00

GHT HOTEL OASIS PARK&SPA

POOL: 9:00-20:00

SPA: 9:00-20:00

GYM: 9:00-20:00

GHT HOTEL OASIS TOSSA&SPA

POOL: 9:00-20:00

SPA: 9:00-20:00

GYM: 9:00-20:00

GHT HOTEL S’AGARÓ MAR

POOL: 9:00-20:00

WELLNESS AREA: 9:00-20:00

GHT HOTEL SA RIERA

POOL: 9:00-20:00

GHT APARTHOTEL TOSSA PARK

OUTDOOR POOL: 9:00-20:00

INDOOR POOL: 9:00-20:00

GHT HOTEL XALOC

POOL: 9:00-20:00

It must be taken into account that the schedules are indicative and subject to change whenever the hotel management considers it appropriate.

BY PLANE

From Girona airport (about 40km)

Bus: you can take a bus (from the Sagalés company) from Girona airport to the bus station of Blanes and from there you can take another bus to Calella.

GHT BALMES HOTEL, APARTHOTEL & SPLASH is located about 150 meters from the St.Jaume-Pl. de les Roses (Callela) bus stop.

You can also take a bus (from the Moventis-Sarfa company) from Girona airport to Lloret de Mar station and from there take another bus (from the Sagalés company) to Calella.

Train: you can take a bus to Girona train station, and there you can take the train to Maçanet-Massanes, where you would take another train to Calella.

GHT BALMES HOTEL, APARTHOTEL & SPLASH is located about 450 meters from Calella train station. You can get to the hotel on foot, or take the 691 Pineda-Calella bus, from the Sagalés company, getting off at the Rierany dels Frares - Argentina stop, and then walking for about 2 minutes to the hotel.

From Barcelona airport (about 70 km)

Bus: you can take a bus (from the Sagalés company) from Barcelona airport to Calella.

GHT BALMES HOTEL, APARTHOTEL & SPLASH is located about 150 meters from the St.Jaume-Pl. les Roses (Calella) bus stop.

Train: you can take a train at Barcelona airport to Barcelona-Sants station and from there take the R1 Line towards Blanes, Maçanet-Massanes or Figueres / Portbou (along the coast), and get off at the Calella stop.

GHT BALMES HOTEL, APARTHOTEL & SPLASH is located about 450 meters from Calella train station. You can get to the hotel on foot, or take the 691 Pineda-Calella bus, from the Sagalés company, getting off at the Rierany dels Frares - Argentina stop, and then walking for about 2 minutes to the hotel.

BY TRAIN

You can get to Calella by train, taking the R1 line of RENFE company.

GHT BALMES HOTEL, APARTHOTEL & SPLASH is located about 450 meters from Calella train station. You can get to the hotel on foot (approx. 20 min.), or take the 691 Pineda-Calella bus, from the Sagalés company, getting off at the Rierany dels Frares - Argentina stop, and then walk for about 2 minutes to the hotel.

BY BUS

You can get to Calella by bus, with the following companies, depending on where you travel from:

Moventis-Sarfa

Sagalés

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you must take the exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest).

On the C-32, you must take the exit 122 Calella / Pineda de Mar / Santa Susanna.

You can also get to Calella through the N-II.

Southbound

By the AP-7, you must arrive until the exit of Lloret / Blanes / Malgrat.

At Vidreres you must take the N-II to Calella.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Sagalés bus

Train

BY PLANE

From Girona airport (about 40km)

Bus: you can take a bus (from the Sagalés company) from Girona airport to the bus station of Blanes and from there you can take another bus to Calella.

The GHT MARITIM hotel is located about 200 m from the St.Jaume-Av.Vallderoures (Calella) stop.

You can also take a bus (from the Moventis-Sarfa company) from Girona airport to Lloret de Mar station and from there take another bus (from the Sagalés company) to Calella.

Train: you can take a bus to Girona train station, and there you can take the train to Maçanet-Massanes, where you would take another train to Calella.

The GHT MARITIM hotel is located approximately 1,2 km from the train station. You can get to the hotel on foot (approx. 20 min.), or take the 691 Pineda-Calella bus, from the Sagalés company, getting off at the St. Jaume - Hortalans stop, and then walking for about 5 minutes to the hotel.

From Barcelona airport (about 70 km)

Bus: you can take a bus (from the Sagalés company) from Barcelona airport to Calella.

The GHT MARITIM hotel is located about 200 m from the St.Jaume-Mar (Calella) stop. You can also stop at Passeig de les Roques/Carrer de Mar (when this stop is operational), situated in front of the hotel.

Train: you can take a train at Barcelona airport to Barcelona-Sants station and from there take the R1 Line towards Blanes, Maçanet-Massanes or Figueres / Portbou (along the coast), and get off at the Calella stop.

The GHT MARITIM hotel is located approximately 1,2 km from the train station. You can get to the hotel on foot (approx. 20 min.), or take the 691 Pineda-Calella bus, from the Sagalés company, getting off at the St. Jaume - Hortalans stop, and then walking for about 5 minutes to the hotel.

BY TRAIN

You can get to Calella by train, taking the R1 line of RENFE company.

The GHT MARITIM hotel is located approximately 1,2 km from the train station. You can get to the hotel on foot, or take the 691 Pineda-Calella bus, from the Sagalés company, getting off at the St. Jaume - Hortalans stop, and then walk for about 5 minutes to the hotel.

BY BUS

You can get to Calella by bus, with the following companies, depending on where you travel from:

Moventis-Sarfa

Sagalés

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you must take the exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest).

On the C-32, you must take the exit 122 Calella / Pineda de Mar / Santa Susanna.

You can also get to Calella through the N-II.

Southbound

By the AP-7, you must arrive until the exit of Lloret / Blanes / Malgrat.

At Vidreres you must take the N-II to Calella.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Sagalés bus

Train

BY PLANE

From Girona airport (about 30km)

Bus: you can take a bus (from the Sagalés company or the Moventis-Sarfa company) from the airport to the bus station of Lloret de Mar.

The GHT AQUARIUM&SPA hotel is located approximately 950 meters away. You can go on foot or take a bus at the bus station (check the bus lines available at the information desk).

Train: You can take a bus to Girona train station, and there take a train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to Lloret de Mar.

To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” stop.

From Barcelona airport (about 100 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to Lloret de Mar.

To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” stop.

Train: you can take a train at Barcelona airport to Barcelona-Sants station and from there take the R1 Line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At Blanes train station you can take a bus to Lloret de Mar.

To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” bus stop.

BY TRAIN

You can get to Lloret de Mar taking a train (line R1 of RENFE company) to Blanes and then a bus at the Blanes train station.

To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” bus stop.

BY BUS

You can get to Lloret de Mar by bus, with the following companies, depending on where you are traveling from:

Moventis-Sarfa

Sagalés

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you must take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest).

Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Sagalés bus

Train

Taxi

BY PLANE

From Girona airport (about 30km)

Bus: you can take a bus (from the Sagalés company or the Moventis-Sarfa company) from the airport to the bus station of Lloret de Mar.

The GHT MIRATGE hotel is located approximately 800 meters away. If you do not want to go on foot, check the bus lines available at the information desk.

Train: You can take a bus to Girona train station, and there take a train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to Lloret de Mar.

To get to the GHT MIRATGE hotel, get off at the “Terminal de Lloret” bus stop.

From Barcelona airport (about 100 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to Lloret de Mar.

To get to the GHT MIRATGE hotel, get off at the “Barri dels Pescadors” stop (the hotel is about 400 meters away).

Train: you can take a train at Barcelona airport to Barcelona-Sants station and from there take the R1 Line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At Blanes train station you can take a bus to Lloret de Mar.

To get to the GHT MIRATGE hotel, get off at the “Terminal de Lloret” bus stop.

BY TRAIN

You can get to Lloret de Mar taking a train (line R1 of RENFE company) to Blanes and then a bus at the Blanes train station.

To get to the GHT MIRATGE hotel, get off at the “Terminal de Lloret” bus stop.

BY BUS

You can get to Lloret de Mar by bus, with the following companies, depending on where you are traveling from:

Moventis-Sarfa

Sagalés

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you must take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest).

Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Sagalés bus

Train

Taxi

BY PLANE

From Girona airport (about 30km)

Bus: you can take a bus (from the Sagalés company or the Moventis-Sarfa company) from the airport to the bus station of Lloret de Mar.

The GHT OASIS PARK&SPA hotel is located approximately 950 meters away. You can go on foot or take a bus at the bus station (check the bus lines available at the information desk).

Train: You can take a bus to Girona train station, and there take a train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to Lloret de Mar.

To get to GHT OASIS PARK&SPA hotel, get off at the “Fenals” bus stop.

From Barcelona airport (about 100 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to Lloret de Mar.

To get to GHT OASIS PARK&SPA hotel, get off at the “Fenals” stop.

Train: you can take a train at Barcelona airport to Barcelona-Sants station and from there take the R1 Line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At Blanes train station you can take a bus to Lloret de Mar.

To get to GHT OASIS PARK&SPA hotel, get off at the “Fenals” bus stop.

BY TRAIN

You can get to Lloret de Mar taking a train (line R1 of RENFE company) to Blanes and then a bus at the Blanes train station.

To get to GHT OASIS PARK&SPA hotel, get off at the “Fenals” bus stop.

BY BUS

You can get to Lloret de Mar by bus, with the following companies, depending on where you are traveling from:

Moventis-Sarfa

Sagalés

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you must take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest).

Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Sagalés bus

Train

Taxi

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to the bus station of Tossa de Mar.

The GHT COSTA BRAVA & SPA hotel is located approximately 500 meters away.

Train: you can take a bus to Girona train station, and there take the train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to the bus station of Tossa de Mar.

Train: you can take a train at Barcelona airport to Barcelona-Sants and from there take the R1 line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At the train station of Blanes you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

BY TRAIN

You can get to Tossa de Mar by taking a train (line R1 of the RENFE company) to Blanes and then a bus at the Blanes train station to Lloret de Mar and then connect to Tossa de Mar.

BY BUS

You can get to Tossa de Mar by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you should take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest). Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

You can also travel on the AP-7 until the exit of Lloret / Blanes / Malgrat

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Train

Taxi (info@taxi-tossa.com)

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to the bus station of Tossa de Mar.

The GHT NEPTUNO hotel is located about 400 meters away.

Train: you can take a bus to Girona train station, and there take the train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to the bus station of Tossa de Mar.

Train: you can take a train at Barcelona airport to Barcelona-Sants and from there take the R1 line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At the train station of Blanes you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

BY TRAIN

You can get to Tossa de Mar by taking a train (line R1 of the RENFE company) to Blanes and then a bus at the Blanes train station to Lloret de Mar and then connect to Tossa de Mar.

BY BUS

You can get to Tossa de Mar by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you should take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest). Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

You can also travel on the AP-7 until the exit of Lloret / Blanes / Malgrat

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Train

Taxi (info@taxi-tossa.com)

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to the bus station of Tossa de Mar.

The GHT OASIS TOSSA & SPA hotel is located approximately 600 meters away.

Train: you can take a bus to Girona train station, and there take the train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to the bus station of Tossa de Mar.

Train: you can take a train at Barcelona airport to Barcelona-Sants and from there take the R1 line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At the train station of Blanes you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

BY TRAIN

You can get to Tossa de Mar by taking a train (line R1 of the RENFE company) to Blanes and then a bus at the Blanes train station to Lloret de Mar and then connect to Tossa de Mar.

BY BUS

You can get to Tossa de Mar by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you should take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest). Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

You can also travel on the AP-7 until the exit of Lloret / Blanes / Malgrat

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Train

Taxi (info@taxi-tossa.com)

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to the bus station of Tossa de Mar.

The GHT SA RIERA hotel is located approximately 600 meters away.

Train: you can take a bus to Girona train station, and there take the train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to the bus station of Tossa de Mar.

Train: you can take a train at Barcelona airport to Barcelona-Sants and from there take the R1 line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At the train station of Blanes you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

BY TRAIN

You can get to Tossa de Mar by taking a train (line R1 of the RENFE company) to Blanes and then a bus at the Blanes train station to Lloret de Mar and then connect to Tossa de Mar.

BY BUS

You can get to Tossa de Mar by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you should take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest). Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

You can also travel on the AP-7 until the exit of Lloret / Blanes / Malgrat

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Train

Taxi (info@taxi-tossa.com)

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to the bus station of Tossa de Mar.

The GHT TOSSA PARK aparthotel is located approximately 700 meters from the Tossa de Mar bus station.

Train: you can take a bus to Girona train station, and there take the train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to the bus station of Tossa de Mar.

Train: you can take a train at Barcelona airport to Barcelona-Sants and from there take the R1 line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.

At the train station of Blanes you can take a bus to the bus station of Lloret de Mar and then connect to Tossa de Mar.

BY TRAIN

You can get to Tossa de Mar by taking a train (line R1 of the RENFE company) to Blanes and then a bus at the Blanes train station to Lloret de Mar and then connect to Tossa de Mar.

BY BUS

You can get to Tossa de Mar by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you should take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest). Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.

You can also travel on the AP-7 until the exit of Lloret / Blanes / Malgrat

Southbound

By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Train

Taxi (info@taxi-tossa.com)

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to S’Agaró.

The hotel is located approximately one km away.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to S’Agaró.

The hotel is located approximately one km away.

BY BUS

You can get to S’Agaró by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there, or you can call 0034 972 32 09 34.

BY CAR

Northbound

Traveling on the AP-7, you must take the exit 9th-9B towards Port / Palamós, to join C-35.

C-65, C-31

Take exit 312 to join the S’Agaró / GIV-6621 road towards St.Feliu G. Nord

Continue on Palamós road to Camí de la Caleta

Southbound

By AP-7, you must reach the exit 9 Port / Palamós.

C-35, C-65, C-31

Take exit 312 to join the S’Agaró / GIV-6621 road towards St.Feliu G. Nord

Continue on Palamós road to Camí de la Caleta

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to the “PLATJA D’ARO Cavall Bernat” stop.

The hotel is located about 200 meters.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to Platja d'Aro bus station.

The hotel is located about 2 km.

BY BUS

You can get to Platja d'Aro traveling by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there.

BY CAR

Northbound

Traveling on the AP-7, you must take the exit 9th-9B towards Port / Palamós, to join C-35.

C-65, C-31

Take exit 314 towards GI-662 / Platja d'Aro Centre Ciutat

Southbound

By AP-7, you must take the exit 9 Port / Palamós.

C-35, C-65, C-31

Take exit 314 towards GI-662 / Platja d'Aro Centre Ciutat

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Taxi

To drive in Barcelona with a foreign car you must register the vehicle. You will find all the information in this link of the Barcelona City Council:

https://ajuntament.barcelona.cat/qualitataire/en/zona-de-baixes-emissions/vehicles-foreign-number-plate

In the confirmation email of your booking you will receive information about the transfer company that we propose.

This Quality and Environment policy is the framework for establishing and reviewing the objectives of the comprehensive quality system, based on the commitment to continuous improvement of its activities.

Objectives and goals are established annually to guarantee this continuous improvement. Taking into account the context, we identify, evaluate and address the risks and opportunities that may affect the quality of the service, the identified environmental aspects as well as the legal requirements. For this, we are committed to maintaining a conduct of permanent adaptation to compliance with current legislation and quality regulations that are applicable to us both for reasons of activity and geographical location.

Responsibility for achieving the Quality and Environment Policy is shared, its principles are reviewed periodically, paying special attention to people and being communicated to all employees and customers, as well as remaining available to collaborators and interested parties.

This Quality and Environment Policy is part of the general culture of the group and is understood by all staff.

Our principles are based on offering:

• search for maximum customer satisfaction. Do things right the first time. Contribute to the well-being and comfort of our clients, who seek a more personalized, familiar and pleasant treatment. Maximum dedication to service: treat each client as we would like to be treated. Make him feel cared for, listened to, pampered.

• pursuit of Quality in the product and service as a means to achieve customer loyalty.

• offer an excellent value for money, being one of the factors that our customers value most. Effectiveness and efficiency in the operational management of our activity that allows us to offer good market prices and at the same time ensure quality for customers and profitability for shareholders.

• consideration of the human team as one of the fundamental keys to success, promoting continuous training as the key to business success.

• innovate and offer continuous improvements in our services and facilities, adjusting them to the new needs of customers, differentiating ourselves from the competition and caring for the environment.

• implementation of measures to reduce the environmental impact generated by hotel management operations, promoting energy efficiency and minimizing the consumption of resources in the facilities, as well as the management and reduction of global pollution.

• promote awareness and environmental communication to all employees and customers of the organization, achieving involvement and collaboration according to these new values.

Small dogs of a maximum weight of 10kg and of race considered "not dangerous" are accepted at the GHT XALOC (Platja d'Aro, Girona) and the GHT NEPTUNO (Tossa de Mar, Girona).

And the GHT BALMES HOTEL, APARTHOTEL & SPLASH (Calella, Barcelona) we accept dogs of a maximum of 20kg and of race considered "not dangerous".

Check prices and conditions directly with the hotel and make the booking.

The hotel will not accept dogs without prior booking.

In the GHT hotels, except the MIRATGE hotel, which is only for adults over 18 years old, we offer many facilities for family living and resting at the same time. You will have at your disposal:

ROOM:

· Cot with children sheets and its towels

· Adapter for WC

· Children bath

· Mini fridge (in some hotels, subject to request and with extra charge)

· In the GHT BALMES Hotel, Aparthotel & Splash, you can also request a highchair, in case you stay in an apartment or studio

DINNING ROOM:

· Highchair

· Microwaves

· Children’s spoons and dishes (in some hotels)

· Mashed vegetables (upon request)

· Fruit jars (in some hotels. On request. It may take extra charge)

· Single-use bibs

OTHER SERVICES:

· Possibility of storing baby food in the refrigerator of the restaurant or bar

· If you need to warm something when the restaurant is closed, you should just ask for it at reception

In the GHT hotels with children's entertainment, children under the age of 2 must be

accompanied by parents or legal guardians to participate in the activities of the animation

team. On the other hand, children from 2 to 12 years old can remain alone in the Mini Club,

provided that parents or legal guardians are in the hotel. In no case we offer baby-sitter

service.

The activities will vary depending on the ages of the children.

We have free wifi in all GHT hotels, with the possibility of extending to WIFI PREMIUM, paying the supplement, in some of them.

If you make the booking with us (through our website, Call Center or directly with the hotel), you can also book your parking space and make sure there is availability at the time of your arrival.

In this case, you must contact us to send us the corresponding authorization signed by your parents or legal guardians, by contacting the hotel or the Call Center, by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).