Frequently asked questions about the Hotel GHT S'Agaró Mar****

Consult the frequently asked questions for any questions you have about your stay!

If you choose one of our exclusive member rates and you're not already registered, you will be automatically registered as a member of CLUB GHT and you will be able to benefit from the better price and many other advantages.

• FLEXIBLE WEB RATE: direct payment to the hotel and free cancellation up to 48 hours before
• OFFER RATE: payment of 40% at the time of formalizing the reservation and free cancellation up to 8 days before the date of entry
• LONG STAY RATE: 30% payment at the time of formalization free reservation and cancellation up to 15 days before the date of entry
• PROMO RATE: 100% payment at the time of booking. It does not allow modification or cancellation

From 15:00h to 00:00h.

From 08:00 a.m. to 11:00 a.m.

• Swimming pool: 9:00-20:00
• Relaxation area: 9:00-20:00 (paid service)

Take into account that the schedules are indicative and subject to change whenever the Hotel Management deems it appropriate.

• 8:00-10:30
• 13:30-15:00 (check dates)
• 19:30-22:00

*Keep in mind that the hours are indicative and subject to change whenever the Hotel Management considers it appropriate.

• To stay with children in an extra bed in the parents' room, it must be reserved specifying how many children are coming, how old they are and how many rooms they want, for the system to search and propose the different options.
• Children from 0 to 2 years old always have free accommodation, but they must be included in the booking to have a cot in the room. Otherwise, they will not have one.
• 1st child aged 2 to 12, in a double room with 2 adults, in high season pays only 20%. Rest of the season, it's free.
• Second child up to 12 years old in a room with 2 adults, always has 50% dte.
• No more beds can be added to the rooms than stipulated in the reservation engine

Yes, the Hotel GHT S'Agaró Mar offers a laundry service.

*Check prices at the hotel.

In this case, you must send us the corresponding authorization signed by the parents or legal guardians, where there is their contact information, by contacting the hotel or with the Call Center by phone (0034937691234), by e-mail (callcenter@ghthotels.com) or by chat (available on our website).

You can also hand in the aforementioned authorization upon your arrival at the hotel, during check-in.

Without this authorization, the hotel will not be able to accommodate the minor.

If you have a food intolerance, you must contact the hotel directly or our Call Center to discuss your case.

If you are celiac, allergic or sensitive to gluten, you can inform us in the comments of your reservation or by contacting us, so that we take it into account and have all the gluten-free products, as well as all the dishes on our special gluten-free menu (with a supplement to be paid at the hotel)*, in case you prefer that option, instead of the options offered in our buffet.

If you are lactose intolerant, you can also indicate it in the comments of your reservation or by contacting us, so that we take it into account and have products suitable for you.

It is not permitted to take photos or videos with drones within the hotel facilities, for safety and privacy reasons, ensuring compliance with the LOPD at all times.

If you want to fly a drone to record images, you must request permission from the corresponding Town Hall and comply with AESA (State Aviation Safety Agency) regulations.

If you receive municipal authorisation, you will have a maximum of 5 days to carry out the recordings and, in addition, if you want to film inside or from our facilities, you must request prior authorisation from us, and you may only do so if we give you explicit written permission.

BY PLANE

From Girona airport (about 35km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Girona airport to S’Agaró.

The hotel is located approximately one km away.

From Barcelona airport (about 120 km)

Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to S’Agaró.

The hotel is located approximately one km away.

BY BUS

You can get to S’Agaró by bus, with the Moventis-Sarfa company.

TRANSFER SERVICE

If you prefer, you can hire the transfer service.

BY TAXI

If you travel from the airport, you can also take a taxi directly from there, or you can call 0034 972 32 09 34.

BY CAR

Northbound

Traveling on the AP-7, you must take the exit 9th-9B towards Port / Palamós, to join C-35.

C-65, C-31

Take exit 312 to join the S’Agaró / GIV-6621 road towards St.Feliu G. Nord

Continue on Palamós road to Camí de la Caleta

Southbound

By AP-7, you must reach the exit 9 Port / Palamós.

C-35, C-65, C-31

Take exit 312 to join the S’Agaró / GIV-6621 road towards St.Feliu G. Nord

Continue on Palamós road to Camí de la Caleta

FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS:

Moventis-Sarfa bus

Transfers