Frequently asked questions about the Hotel GHT Aquarium & SPA****
Consult the frequently asked questions for any questions you have about your stay!
Welcome to the frequently asked questions page of the Hotel GHT Aquarium & SPA**** . In this section you will find useful information about our services, policies and processes. Whether you have questions about your room reservation, additional services, cancellation policies or any other issue related to your stay with us, we are here to help you. Use our FAQs page to get quick and accurate answers to your questions and make sure you have a pleasant stay at the Hotel GHT Aquarium & SPA**** in Lloret de Mar.
- +34 93 769 12 34
- callcenter@ghthotels.com
- Hours: Mon-Fri. 09:00 - 17:00
What is the cancellation policy?
If you choose one of our exclusive member rates and you're not already registered, you will be automatically registered as a member of CLUB GHT and you will be able to benefit from the better price and many other advantages.
- FLEXIBLE WEB RATE: direct payment to the hotel and free cancellation up to 48 hours before
- OFFER RATE: payment of 40% at the time of formalizing the reservation and free cancellation up to 8 days before the date of entry
- LONG STAY RATE: 30% payment at the time of formalization free reservation and cancellation up to 15 days before the date of entry
- PROMO RATE: 100% payment at the time of booking. It does not allow modification or cancellation
What time can I arrive at the hotel?
From 15:00h to 00:00h.
What time do I have to leave the room?
From 08:00 a.m. to 11:00 a.m.
What are the opening hours for the swimming pools, spa and gym?
- Swimming pool: 9:00-20:00
- Spa: 9:00-20:00 (free for web reservations. €6 for reservations from other channels)
- Gym: 9:00-20:00
*Please note that the timetables are indicative and subject to change whenever the Hotel Management considers it appropriate.
What are the restaurant's opening hours?
- 7:30-10:00
- 13:00-15:00
- 19:30-21:30
*The schedule for the Restaurant will be assigned to you upon your arrival.
**Keep in mind that the hours are indicative and subject to change whenever the Hotel Management considers it appropriate.
What are the opening dates of the hotel?
The Hotel GHT Aquarium & Spa will open its doors from April 1st to st november.
How should I make my reservation if I am accompanied by children?
- To stay with children in an extra bed in the parents' room, it must be reserved specifying how many children are coming, how old they are and how many rooms they want, for the system to search and propose the different options.
- Children from 0 to 2 years old are always free, but you must book them to be able to have them the cot in the room. If it's not reserved, they won't have it.
- 1st child aged 2 to 12, in a double room with 2 adults, in high season pays only 20%. Rest of the season, it's free.
- Second child up to 12 years old in a room with 2 adults, always has 50% dte.
- No more beds can be added to the rooms than stipulated in the reservation engine
Does the hotel have laundry service?
At the moment the laundry service of the Hotel GHT Aquarium & SPA**** is cancelled.
I am a minor and I will stay in your hotel.
In this hotel, will accept guests under 18 years of age only when accompanied by their parents or stable legal guardians, not occasional.
How can I get to the hotel?
BY PLANE
From Girona airport (about 30km)
Bus: you can take a bus (from the Sagalés company or the Moventis-Sarfa company) from the airport to the bus station of Lloret de Mar.
The GHT AQUARIUM&SPA hotel is located approximately 950 meters away. You can go on foot or take a bus at the bus station (check the bus lines available at the information desk).
Train: You can take a bus to Girona train station, and there take a train to Maçanet-Massanes, where you would take another train to Blanes. At Blanes station you can take a bus to Lloret de Mar.
To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” stop.
From Barcelona airport (about 100 km)
Bus: you can take a bus (from the Moventis-Sarfa company) from Barcelona airport to Lloret de Mar.
To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” stop.
Train: you can take a train at Barcelona airport to Barcelona-Sants station and from there take the R1 Line towards Blanes, Maçanet-Massanes or Figueres / Portbou (coast), to get off at the Blanes stop.
At Blanes train station you can take a bus to Lloret de Mar.
To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” bus stop.
BY TRAIN
You can get to Lloret de Mar taking a train (line R1 of RENFE company) to Blanes and then a bus at the Blanes train station.
To get to GHT AQUARIUM&SPA hotel, get off at the “Fenals” bus stop.
BY BUS
You can get to Lloret de Mar by bus, with the following companies, depending on where you are traveling from:
Moventis-Sarfa
Sagalés
TRANSFER SERVICE
If you prefer, you can hire the transfer service.
BY TAXI
If you travel from the airpot, you can also take a taxi directly from there.
BY CAR
Northbound
Traveling on the AP-7, you must take exit 12B towards C-60 La Roca del V./Mataró, then take the exit on C-32, towards Girona / Mataró (Oest).
Already on the C-32, you must take the GI-600 / Blanes / Lloret de Mar / Tossa de Mar exit.
Southbound
By the AP-7, you must arrive until exit 9 of Lloret / Blanes / Malgrat.
FOR MORE INFORMATION, CLICK ON THE FOLLOWING LINKS: