Frequently Asked Questions about Hotel GHT Simeon*
Check our FAQs if you have any questions about your stay!
Welcome to the Hotel GHT Simeon FAQ page.
Here you'll find helpful information about our services, policies, and booking conditions. If you have any questions about your stay, check-in/check-out times, rates, or anything else related to the hotel, you can find quick and easy answers here. Check out our FAQs and get ready for a comfortable and worry-free stay in the heart of Tossa de Mar.
- +34 93 769 12 34
- callcenter@ghthotels.com
- Hours: Mon-Fri. 09:00 - 17:00
What types of rates does Hotel GHT Simeon offer?
Hotel GHT Simeon offers different rate options to suit every type of stay, including free cancellation, non-refundable, and long-stay rates. Conditions may vary depending on the season and availability.
Until when can I cancel my booking free of charge?
Bookings with free cancellation can be cancelled up to 2 days before the arrival date. If the cancellation is made outside this period, a penalty of 50% of the total reservation amount will be applied, according to the established conditions.
What accommodation options does the hotel offer?
At Hotel GHT Simeon you can choose between room only or bed and breakfast, according to your preferences and the type of stay you wish to enjoy in Tossa de Mar.
Breakfast will be chosen by the customer once they arrive at the hotel, among these different types:
- OPTION 1 - mini sandwich (tuna, whip, cheese, sweet ham or sweet ham and cheese), bottled juice (orange, apple, peach or pineapple) and coffee / latte / milk with Nesquik
- OPTION 2 - pastries (croissant, chocolate Neapolitan), bottled juice (orange, apple, peach or pineapple) and coffee / latte / milk with Nesquik
- OPTION 3 - toast with butter, jam and honey, bottled juice (orange, apple, peach or pineapple), coffee / latte / milk with Nesquik
- Price: €6.50
- Opening hours: from 8:30am to 11:00am
What payment methods does Hotel GHT Simeon accept?
The hotel accepts payments by credit card (Visa and MasterCard) and bank transfer. Payment can be made at the hotel or during the booking process, depending on the rate selected.
How will GHT HOTELS contact me to manage bookings or payments?
The only official channels for communications related to payments are email and our official website. If you receive a payment email, it is very important to always verify the sender’s address: it must correspond to the hotel where you made your booking, followed by @ghthotels.com (for example: aquarium@ghthotels.com). GHT HOTELS does not contact its customers via WhatsApp to manage bookings or request payments or card details. If you receive any suspicious message, we ask you not to reply, not to click on any links and not to provide any personal or banking information. We would also greatly appreciate it if you could inform us.
What are the check-in times at Hotel GHT Simeon?
Check-in at Hotel GHT Simeon is available from 3:00 PM, allowing us to prepare the rooms to offer the best experience to our guests.
What time should I leave the room on the day of departure?
Check-out must be completed before 10:00 am on the day of departure.
What are the breakfast hours?
- 08:30-11:00*
Breakfast will not be served as a buffet; instead, 3 breakfast packs will be offered, and guests will be able to choose one on site.
*Keep in mind that the hours are indicative and subject to change whenever the Hotel Management considers it appropriate.
What services does Hotel GHT Simeon offer?
Hotel GHT Simeon offers its guests free Wi-Fi, 24-hour reception, luggage storage, porter service, a safe at reception, and accessibility for people with reduced mobility, all designed for a comfortable and convenient stay.
Does Hotel GHT Simeon accept pets?
No. Pets are not allowed at Hotel GHT Simeon.
Is the hotel accessible for people with reduced mobility?
Yes, Hotel GHT Simeon is an accessible establishment for people with reduced mobility, facilitating a comfortable stay in the center of Tossa de Mar.
Where is Hotel GHT Simeon located?
Hotel GHT Simeon is located in the center of Tossa de Mar, on the second line from the sea and only 50 meters from Platja Gran, close to shops, restaurants and a few minutes' walk from the historic center.